Get help
Get help

Free tools

Is this a scam?

Got a strange call, pop-up, text or email? Answer seven quick questions. Nothing is sent anywhere.

01Did they contact you first, out of the blue?

A call, text, email or pop-up you didn’t ask for.

02Do they say something is wrong?

A virus, a hacked account, a refund, a strange charge or a package problem.

03Are they rushing or scaring you?

Threats, a deadline, or "don’t hang up" and "don’t tell anyone".

04Do they want an unusual payment?

Gift cards, crypto, a wire transfer, Zelle or cash.

05Do they want to get into your computer?

Installing an app, or letting them connect to your screen.

06Did a pop-up or email give you a "support" number to call?
07Are they asking for a password, a code sent to your phone, or a bank login?

Our read

Your result shows here

It updates as you answer.

If it is a scam

  1. Stop. Hang up, don’t click, and don’t pay. Real companies never ask for gift cards or crypto.
  2. Pop-up won’t close? Don’t call the number. Force-quit the browser: Ctrl + Shift + Esc on Windows, Cmd + Option + Esc on a Mac.
  3. Already let them in or paid? Turn off your Wi-Fi, call your bank on the number printed on your card, and change your passwords from another device.
  4. Report it at reportfraud.ftc.gov.

We never call you first

NeoWorks won’t call, text or pop up out of the blue asking to fix your computer. If someone says they’re from us, hang up and email neoworksco.tech@gmail.com.